DRN Family Law Team Awarded Legal Aid ‘Excellence’ Review Rating
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DRN’s leading Family Law team have achieved an Excellence review rating following an independent external review of their work by the Legal Aid Agency.
Legal Aid Agency Audit
“Excellence” is the number one rating that can be achieved by a legal team during a Legal Aid Agency audit. The full list of ratings is as follows:
- excellence (1)
- competence plus (2)
- threshold competence (3)
- below competence (4)
- failure in performance (5)
The Process
To gain this exemplary rating, 25 files from DRN were requested by the Legal Aid Agency. These files were chosen at random, and were then independently reviewed by an external assessor. Their comprehensive report concluded with positive findings in all areas, including:
- Advice tailored to clients
- Linked advice and client referrals
- Proactive steps taken on behalf of clients
- Client’s needs being met
- Keeping clients up to date with developments
All of the above findings were met with a glowing report, as well as a host of additional positive findings.
Family Law Team
Nicola Barrow, head of the Family department at DRN said:
“I am incredibly proud of the continuous hard work from the Family Team at DRN, who dedicate themselves to ensuring client’s receive the best advice and representation possible every single day.”
DRN’s leading family law team are available to support you with legal advice and representation in all matters concerning family matters, including custody, adoption, name changing, divorce and separation.
If you would like to talk to a member of our friendly team, call our Burnley office today on 01282 433 241 and we will be happy to help you.
